Sales Support Coordinator

Company Description

Created in 2020, the Fine Biscuits Company Group (FBC Group) is composed of three complementary companies:
- Kelsen Group
- Biscuits Delacre
- The Fine Lab
 
Together, one of the leaders in premium biscuit assortment market. We produce some of Europe’s most iconic biscuit brands including Delacre, Delichoc, Kjeldsens and Royal Dansk. Our products leverage two unique archetypes of European excellence: the butter cookie from Denmark and the chocolate-coated biscuit from Belgium.
 
Both Delacre and Kelsen have a long-lasting history, deeply rooted in their countries of origin, and proud holders of the Royal Warrant from respectively the Queen of Denmark and the “Court” of Belgium.
Our brands are supported by The Fine Lab, where we innovate to create new products with a passion for quality and the will to continue to delight consumers around the world.
 
Our Group is composed of more than 800 employees around the world who share our values of Loyalty and Trust, Respect & Responsibility, Integrity & Moderation, Passion for Quality, Research & Innovation.
 
With a presence in 7 different countries, and part of the Ferrero Ecosystem, we offer rewarding career opportunities.
 

About the Role

As a Sales Support Coordinator, you will become an important part of our Sales Support team, where the focus is on ensuring high-quality customer deliveries and providing professional support to both customers and internal stakeholders.

One of your key responsibilities will be to ensure accurate and market-compliant product labeling, ensuring that our products meet both customer requirements and applicable regulatory requirements in the markets where we operate.

You will report to the Sales Support Team Leader and become part of a dedicated team of nine employees. You will work closely with two colleagues who share similar responsibilities.

Main Responsibilities

As a Sales Support Coordinator, your responsibilities will include:

• Reviewing, creating, and maintaining market-specific product labeling.
• Coordinating and collaborating with our Regulatory Affairs department and external suppliers to ensure accurate labeling.
• Reviewing and maintaining product master-data.
• Ensuring high data quality and compliance with applicable requirements and procedures.
• Supporting the Sales organization with various ad hoc tasks.

Who we are looking for

We are looking for a structured and detail-oriented coordinator who thrives on creating transparency, ensuring high data quality, and coordinating tasks across functions. You work independently, take ownership of your responsibilities, and actively contribute to achieving team goals.

We imagine that you:

• Have experience with coordination and administrative processes.
• Work in a structured manner and have a strong eye for detail.
• Are quality-focused and committed to delivering accurate and professional results.
• Thrive in a role with many stakeholders and naturally collaborate across the organization.
• Can prioritize tasks and maintain an overview, even when managing multiple activities simultaneously.
• Have strong IT skills and experience with ERP systems, preferably SAP S/4HANA.
• Are fluent in both Danish and English, written and spoken.
• As a person, you are positive, service-minded, and collaborative, with a professional approach to your work. You value strong relationships and actively contribute to constructive cooperation with colleagues, customers, and suppliers.

Experience from a similar administrative, coordinating, or customer-facing role is considered an advantage.

We Offer

We offer an exciting position in an international company with strong brands and customers across multiple markets. You will become part of an organization with dedicated and engaged colleagues, where collaboration, quality, and accountability are key values.

This is a full-time position based at Kelsen Group's headquarters in Nørre Snede, Denmark.

Contacts

We review applications on an ongoing basis and reserve the right to close the recruitment process once the right candidate has been identified. Therefore, we encourage you to submit your application and CV as soon as possible.

If you have any questions, please feel free to contact the Sales Support Team Leader, Lone Søklint, by phone at 72 110 157 or by email at lone.soklint@fbcgroup.com.