S&OP Planning Manager

Company Description

Created in 2020, the Fine Biscuits Company Group (FBC Group) is composed of three complementary companies:
- Kelsen Group
- Biscuits Delacre
- The Fine Lab
 
Together, one of the leaders in premium biscuit assortment market. We produce some of Europe’s most iconic biscuit brands including Delacre, Delichoc, Kjeldsens and Royal Dansk. Our products leverage two unique archetypes of European excellence: the butter cookie from Denmark and the chocolate-coated biscuit from Belgium.
 
Both Delacre and Kelsen have a long-lasting history, deeply rooted in their countries of origin, and proud holders of the Royal Warranty from respectively the Queen of Denmark and the “Court” of Belgium.
Our brands are supported by The Fine Lab, where we innovate to create new products with a passion for quality and the will to continue to delight consumers around the world.
 
Our Group is composed of more than 800 employees around the world who share our values of Loyalty and Trust, Respect & Responsibility, Integrity & Moderation, Passion for Quality, Research & Innovation.
 
With a presence in 7 different countries, and part of the Ferrero Ecosystem, we offer rewarding career opportunities.
 

Diversity Statement

About the Role

The role of the FBC S&OP Planning Manager is to lead and develop the Sales & Operation Planning process & team to deliver best-in-class customer service, to manage overall integrated supply chain costs -while perfecting asset utilization-, and to optimise inventory holding & freshness. This across FBC’s value chain, as well in relation with FBC’s Group ecosystem business partners.

The FBC S&OP Planning Manager will drive short, medium and long term supply & demand alignment, support delivery of the most optimal business plan as well as ensure the successful S&OP implementation for Innovation and Transformational Programs.

The FBC S&OP Planning Manager will drive the S&OP process to achieve a high level of visibility & alignment across Senior Leadership teams delivering excellent execution and effectiveness throughout the organization, stepping up into Integrated Business Planning.

Main Responsibilities

S&OP Management

• Responsible to manage the Demand Planning process and accountable for Supply Planning of FBC factories optimizing line utilization (seasonality, promo volatility, innovation, brand & premium private label development, intrasite & intersite capacity management)
• Ensures delivery of the most accurate and timely delivery of the operational business plan on short, medium and long term horizons
• Resolves demand & supply reconciliation issues with S&OP-Board
• Leads development and implementation of Supply Chain Information / Technology Systems for the End-to-End planning process
• Leads the S&OP activities related to the company-wide strategy development and implementation.
• Ensure weekly, periodic, quarterly reforecast and budget demand planning process ( including trend & seasonality analysis and integration of market intelligence ) and supply planning process ( including season’s planning and determining chase / level planning strategies) ensuring demand forecast & supply capabilities are aligned, reflect market movement and meet customer expectation
• Manage projected inventories allowing to communicate product availability and to plan logistics and distribution capacities. Ensure Material Requirements Planning allowing Procurement to optimize purchasing strategies
• Lay-out inventory planning in line with evolving customer service requirements and inventory reduction policy, keeping focus on end-to-end optimized supply chain planning
• Liaise with the strategic planning controller to identify long-term capacity constraints and solutions
• Ensure S&OP-processes encompass best practice

People Management & Communication

• Motivate and develop a team of Demand & Supply Planners & Planning Managers to achieve key objectives
• Manage Demand & Supply Planning team in their decision-making processes, develop their competencies and personal development plans
• Animate cross-functionally all key activities and reviews of FBC S&OP cycle and process incl. Guide the S&OP board in its decision-making process
• To recruit high caliber Demand & Supply Planners to guarantee the overall strength of the team, with an ethos of continually raising the caliber
• Develop a talent & succession plan to create and sustain FBC’s Planning Centre of Excellence approach and ambition

Continuous improvement

• Drive optimum use of planning and reporting tools, as well as system enhancements whilst removing non-value adding tasks. Profound the use, knowledge and effectiveness&efficiency benefits of Advanced Planning & Scheduling systems, as well as Demand&Supply Planning Reporting tools (incl. KPI’s )
• Contributing to company-wide and supply chain strategy development projects and implementation
• Develop continuous improvement initiatives to increase forecast accuracy and reduce safety, cycling and strategic stocks. Identify risks of obsolescence and ensure focus and action on structural initiatives to avoid obsolescence
• Report S&OP KPI’s and develop issue resolution to projected service or inventory holding risks across FBC and in co-operation with the wider Group eco-system of Sales&Distribution Partners, as well as Group Co-manufacturing customers
• Contribute to the wider Procurement&Supply Chain strategy development and implementation, as well as to cross-functional and companywide projects conveying FBC’s S&OP strategy

Who we are looking for

• Master Degree in Supply Chain and/or Business Administration
• Minimum of 10 years of relevant Supply Chain Business experience in FMCG packed goods food
• Minimum of 10 years S&OP & Supply Chain Planning experience in international multi-country and multi-factory food environment

• Mindset to drive performance and create a high performing team developing and engaging team members
• Builds on strong interpersonal and influencing skills to gather commercial, operations , supply chain managers, finance controllers…into resolution of demand & supply planning issues and service/cost/working capital optimization initiatives
• Team player inspiring people to act
• Hands-on manager driving decision making process
• Commercial awareness
• Resilience
• Drive for standardization & simplification
• Ability to deal with apparent conflicting objectives

• Experienced in people management coaching teams
• Strong analytical and communication skills
• Ability to develop senior management relationships in the context of a global international matrix organisation
• Understanding of profitability figures and cost center management
• Continuous improvement experience
• Change management experience

• APICS Certification
• Knowledgeable about Strategic Planning and Integrated Business Management
• Expertise in SAP, IBP, Power BI and Microsoft Office
• Knowledgeable of Advanced Planning & Scheduling
• Process development and project management skills and experience
• Fluent English and French / written and spoken

Organizational reporting

Hierachy and Stakeholders

Reporting directly to the Procurement & Supply Chain Director

Interaction with other departments

• Permanent interaction with Group ecosystem Sales&Distribution partners’ S&OP Managers, FBC Procurement & Supply Chain Managers, FBC 3PO Manager, FBC Master Data Management
• High level of collaboration with Commercial, Marketing & Innovation and Trade Marketing Directors / teams, Operations Director & Factory General Managers / teams and Finance Controllers

Managerial Dimension

• 4 Direct Reports, 11 Indirect reports. Functional reporting of 4 factories planning & scheduling teams
• Facilitator of FBC S&OP-Board
• Guarant of compliant execution of FBC’s S&OP cycle
• FBC S&OP representative in wider Group Ecosystem Sales&Distribution, as well as Group Co-Manufacturing committees