Shift Technician (Engineering)
Cwmbran, GB
Company Description
We are FBC UK, Fox's Burton's Companies! ……And we bake the UK's most incredible biscuits (we might be slightly biased, but we will leave that for you to judge).
FBC UK was a match made in heaven, with two of the top UK biscuits manufacturers (Burton's Biscuits and Fox's Biscuits) coming together to create one unique, integrated company.
We are home to famous iconic brands, including Maryland, Fox's, Jammie Dodger & Rocky, to name just a few. We are proud manufacturing partners to some of the biggest UK retailers and household names. We bake our incredible biscuits at eight bakeries across the UK, located at Isle of Arran, Livingston, Blackpool, Llantarnam, Edinburgh, Kirkham, Batley & Dorset and our HQ in St Pauls. Together, we employ circa 4,000 amazing colleagues across all our locations.
Whilst we know that we have delicious products we also know that that the key ingredient to our success is our people, and the passion we have for our brands. You could be the jammy to our dodger, party ring to our Fox’s or the choc-chip to our Maryland?! We knead people with innovative ideas, an entrepreneurial spirit, and the commitment to drive FBC UK to success.
We are committed to building an inclusive workforce that feels empowered to build a fulfilling and successful career. By embracing diversity, equity, and inclusion (DEI) we create a supportive environment for people to thrive and strive to have more positive impact.
We understand that having formal and on-the-job learning opportunities is key to our colleagues’ professional and personal growth. We are committed to providing an environment where everyone can learn from each other and grow through a variety of learning experiences.
Our colleagues make our business special. With strong community values, we believe FBC UK is a more prosperous and fun place to work when people feel free to be themselves. We believe in the power of being authentic, entrepreneurial and supporting each other whilst meeting our business goals.
About the Role
As a Multi-Skilled Shift Technician, you will play a key role within the Engineering team at our Llantarnam Bakery, ensuring our production operations run safely, efficiently, and reliably. Working in a fast-paced manufacturing environment, you will provide a responsive and effective engineering service, supporting production teams while maintaining the highest standards of safety, quality, and hygiene.
This hands-on role involves carrying out planned preventative maintenance activities in line with the maintenance schedule within our Computerised Maintenance Management System (CMMS), as well as responding to equipment breakdowns to minimise downtime and maximise operational performance. You will diagnose faults, implement effective repairs, and accurately record all work completed, ensuring any follow-up actions are identified and communicated.
The successful candidate will be proactive in driving continuous improvement, helping to enhance equipment reliability, reduce losses, and support the delivery of our production objectives. Working collaboratively across departments, you will contribute to creating a safe, efficient, and high-performing manufacturing environment.
Main Responsibilities
- Undertake ongoing training and development to enhance your technical skills and knowledge, ensuring you can provide an effective and responsive engineering service to production operations.
- Share knowledge and coach colleagues where required, supporting the development of team capability and ensuring work is completed safely and to the required standards.
- Drive continuous improvement initiatives to identify root causes of equipment failures and implement sustainable solutions that eliminate repeat issues.
- Contribute to the ongoing enhancement of engineering processes, systems, and practices to maximise equipment reliability, performance, and efficiency.
- Support the achievement of key business performance indicators, including waste reduction, Overall Equipment Effectiveness (OEE), efficiency, machine uptime, and customer service targets.
- Work collaboratively with Production, Quality, Health & Safety, and other site functions to deliver daily, weekly, monthly, and annual operational objectives.
- Promote a positive, proactive, and safety-focused culture by demonstrating professional behaviours, effective communication, and a solutions-oriented approach.
- Accurately record maintenance activities, breakdown repairs, and improvement actions, ensuring clear communication and effective handover between shifts.
- Actively identify opportunities to improve plant performance, reliability, and operational efficiency, supporting the site's continuous improvement agenda.
- Ensure all engineering activities are carried out in compliance with health and safety, food safety, quality, and hygiene standards.
Who we are looking for
We're looking for a motivated and proactive engineering professional who is passionate about maintaining and improving manufacturing performance in a fast-paced production environment.
- Ideally qualified to HNC level (or equivalent) or above in Mechanical or Electrical Engineering, with a strong understanding of preventative and predictive maintenance, fault finding, root cause analysis, and continuous improvement methodologies.
- Knowledge of Total Productive Maintenance (TPM) principles, including 5S, with a commitment to driving equipment reliability, workplace organisation, and operational excellence.
- Experience using a Computerised Maintenance Management System (CMMS) would be advantageous, although training will be provided for the right candidate.
- Strong numerical and written communication skills, with the ability to work flexibly, manage priorities effectively, and use initiative to solve problems independently.
- A collaborative team player who can build positive working relationships and contribute effectively within a multidisciplinary environment.
- Previous experience within a manufacturing environment is essential. Experience within the food manufacturing sector, along with an understanding of Health & Safety, Food Safety, and Hygiene standards, would be beneficial but is not essential as full training will be provided.
- A positive, adaptable, and resilient approach, with a strong focus on safety, quality, and continuous improvement.
- Committed to personal development and embracing new technologies, processes, and ways of working to support the evolving needs of the business.
Please note that this role profile is not intended to be an exhaustive list of duties and responsibilities. The position may evolve over time to meet the changing needs of the business, and flexibility will be expected in line with organisational requirements.
Diversity Statement
FBC UK is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at FBC UK. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.